I believe Social Media has some challenges with its name.  The definition of social is “of or relating to human society”.  I guess my problem with this as a definition is because “social media” is by real definition, “of or related to a virtual representation of a human society”.   My...

Today, innovation moves almost at the speed of thought.  The business model you had, the job you had and the services you provide could very easily be outdated in the same decade they were created.  What does that mean to you as a business owner or CEO? Work on your culture more than you work on your...

So many times in today’s press, profit gets a bad name.  In fact many of us in business have felt over the last 4 or 5 years that a capitalist or free market society has been under attack from the press and current political climate.  Just to be clear, politicians DO NOT create jobs.  Businesses...

  Last weekend I went into a restaurant that from the from second you walked in the door was engaging you on the social front.  They wanted you to like them on Facebook,  gave you things to say and even offered you a coupon if you mentioned them. It occurred to me how many times in the last 6...

Image via CrunchBase Sales have changed so much over the last 30 years that people that have not made the adjustments seem to be struggling unnecessarily.  They are not using the changes to their advantages. Yes, there are 5 times as many mediums coming at your target clients, yes there are 5...

We have trained almost 10,000 people in the past ten years in relationship marketing through our business, yet even today I was amazed how much a relationship can make an impact in my decisions.  I was getting my car fixed at Midas in Carmel, IN.  I needed a place to get breakfast and do some work. ...

What are you doing to build your Sales Esteem? The way you value yourself as a sales person? There are three simple things you can do to build your Sales Esteem. Change your Identity: You change your perception of sales people. Sales people get a negative wrap. People think of slick, faster talkers or...

Sales people really have to have three beliefs in order to perform at their highest level.  We as owners, sales managers, presidents and CEO’s have to understand that we must build these for our teams.  Bad sales tactics with a strong belief system are more effective than the opposite.  People buy...

In business, most people think if they analyze and present the right data, the “very important decision” maker will make the obvious decision towards where the data they have shown the has presented them. Here’s the problem with this logic: it may be true when picking office furniture...

In my business, I work with a lot of companies that are founded by Engineers and Technicians. They usually have something that no one else has. They usually are great at delivery and that is what they grow a business on. They can deliver a product or a service that no one else can (at least in their...